The holidays are a great time of the year for property management to show gratitude to their tenants. But some property managers are unsure about what kinds of gifts or acts of kindness will be best received. Property management benefits when they create long-term, loyal tenants and one of the best ways to accomplish this is by showing their appreciation. Let’s look at some ideas for ways that property management can show they genuinely care about their renters.
5 things property management can do for their tenants during the holiday season
- Give each tenant a gift
If it’s in the budget, provide each tenant with a $10-$50 gift card to a local business. This is a way to gain favor with a local business while giving something of value that your tenants are likely to appreciate. Be sure to add a personalized note expressing your appreciation that they are part of your rental community.
2: Provide package delivery notifications
Apartment tenants are sent hundreds of boxes during the holiday season. Providing your tenants with a delivery notification is helpful and kind. Ideally, the notifications you provide will be customized for each tenant. For example, if the box is large or heavy, let the tenant know in the notification so he or she can bring a friend or family member along to carry it back to their apartment. Better yet, offer to help them take the box to their apartment.
3: Give away free holiday treats
Everyone appreciates a holiday treat. Put some holiday snacks, candies and other tasty delights at the main desk or lobby. If you put out fresh items like cookies, be sure to cover them each evening so they remain edible. If you permit tenants to have pets on-site, leave a little something for your tenants’ furry friends so they can enjoy the holiday spirit as well.
4: De-ice the property’s walkways
The last thing you need is for a tenant to slip and fall due to an icy sidewalk, parking lot or other community path on your property. De-icing the property is a gesture of goodwill toward tenants but it also helps to protect against slip and fall injury claims. If pets are allowed at the property, be sure to use an animal-friendly de-icer.
5: Send a New Year’s greeting
Get the new year off to a positive start by wishing your tenants a happy holiday season and Happy New Year. This is a relatively minor gesture yet it will generate considerable goodwill with your tenants. Personalize the greeting to make even more of an impact. The greeting can be in the form of a traditional holiday card, a handwritten letter, an email message or Christmas cookies with Happy New Year written on them in icing. Your New Year’s greeting just might inspire tenants to recommend your apartment to friends, family, co-workers and others in search of a place to live.
Son-Rise Property Management has been serving the property management needs of Bellingham and Whatcom County since 1996. Contact us today to see how we can help you find a rental property for your family or manage your rental properties.